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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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I didn’t receive my signed documents
Charles was extremely professional, articulate, and thorough in all my interactions with him during my refinance. He explained all details in an easy-to-understand manner to ensure I left each conversation with all my questions answered and concerns addressed. I really appreciated his support through my refinance. He is a model representative for PennyMac and must be recognized and rewarded appropriately. Thank you, Michael O'Dell
Prompt response and quick actions on our questions/asks made the entire process an easier journey
Overall Great Experience and definitely recommend PennyMac to many others.
Communication was great, and she worked hard to accommodate our situation with needing to go out of town.
The process was seamless!
It was easy and quick process!
This was a while ago, but I remember having trouble reaching my agent when I had questions. My lawyer had the same issue. I would improve the response time to questions. A personal acknowledge that it was received, not from an automated response, would have gone a long way.
PENNYMAC has a 4.5 star rating with 2,130 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.