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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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everything went smoothly and Andrea kept us in the loop at all times
The process was pretty straight forward and I was able to do everything online. The loan officers were there to assist with any issues. The only issue I really had, was getting the final details after the appraisal, but once I realized it was all uploaded in the loan portal, I was able to review everything.
Nicholas was great. The underwriters or whomever is in charge of reviewing documents are not. They requested the same documents multiple times and we're not clear with what they wanted. They made the process frustrating and repetitive.
Customer Service Outstanding
5 star rating for speed, efficiency, and thorough understand of what I wanted
Awesome experience. Everything was perfect and fast!
Everyone was very nice and very informative
Charles was really great to work with. He checked in and followed up with me often and made the entire process frustration-free. Everyone on the mac team did a fantastic job, I was very happy with my refi.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.