PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
Select a rating
Joan W.'s profile image
Joan W. 
4 years ago

I have no idea who Damian Scott is. Emails were sent to us using his email address but other employees were sending the messages 

BRANDON T.'s profile image
BRANDON T. 
4 years ago

Very helpful, responsive and informative. 

Michael H.'s profile image
Michael H. 
4 years ago

Very knowledgeable. Great communication 

Pamela G.'s profile image
Pamela G. 
4 years ago

The refinance staff was communicative and attempted to outline the process as best they could. 

Lucas E.'s profile image
Lucas E. 
4 years ago

Jesika was awesome! She always answered my questions promptly and made the process very clear. 

Kevin C.'s profile image
Kevin C. 
4 years ago

My experience with PennyMac made the whole process so easy for refinancing my home. Team members provided the best lending advice, very informative through the application process to closing of the loan. 

Steve B.'s profile image
Steve B. 
4 years ago

how soon can I get IRRRL? 

Amber B.'s profile image
Amber B. 
4 years ago

We had such a smooth process refinancing our home and Amanda was so great to work with and would give us frequent updates on where we were in the process. 

Melissa H.'s profile image
Melissa H. 
4 years ago

PennyMac was unable to produce a appraiser. My realtor had to find one. We nearly lost the sale because of this egregious delay. When calling PennyMac you always spoke with someone different and would get different responses. Although I was "assigned" to Josie, I could not call her directly. I had to go through their phone system and typically she would call me back after explaining the whole situation to someone different. It was a part time job (for me!) to get this loan processed. It felt like if I did not call multip... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.