PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
Select a rating
Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

Great and Easy 

Steve B.'s profile image
Steve B. 
on Birdeye

2 years ago

how soon can I get IRRRL? 

Adam P.'s profile image
Adam P. 
on Birdeye

2 years ago

Deymian was not great with communicating needs. There were times I would call and leave a message and not receive a return call or if I did it would be days later. There were many times throughout the process that I would call the Pennymac number just to talk to someone else who would actually take care of answering questions that I could not get Deymian to answer. I was happy with the rate and loan, just not pleased with the service from Deymian. Very nice guy and pleasant to talk to. 

Douglas A.'s profile image
Douglas A. 
on Birdeye

2 years ago

At the begging of my loan process, the communication with Penny Mac wasn’t that great. Sara Almanza was the only one who communicated things well and was very professional. Sara was awesome in helping me through my loan process. 

Anita S.'s profile image
Anita S. 
on Birdeye

2 years ago

N/A N/A N/A N/A 

Vanessa V.'s profile image
Vanessa V. 
on Birdeye

2 years ago

Thank you Josie for such a transparent and helpful process! Enjoying our new home! 

Christopher O.'s profile image
Christopher O. 
on Birdeye

2 years ago

Easy and convenient process via phone and email. The greatest part of my experience was the communication. I knew what was happening and what I was waiting for at all times and given very accurate timeframes for all processes. 

Michelle C.'s profile image
Michelle C. 
on Birdeye

2 years ago

Great customer service and was done in a timely manner 

Cynthia M.'s profile image
Cynthia M. 
on Birdeye

2 years ago

Jesika went above and beyond to make sure our out of state remote closing went on time!! She gave me her cell phone number and was available, even when it wasn’t business hours. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.