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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
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Theodore V.'s profile image
Theodore V. 
4 years ago

Everyone we were assigned to or help us were professional, friendly, very helpful. Very great experience 

Nancy J.'s profile image
Nancy J. 
4 years ago

I have had many real estate loans in my 40+ years of building, buying and remodeling homes both commercially and personally. Penny Mac has been the best lender to work with. Surpassed only by my small town bank, but they are no longer doing RE loans. Penny Mac was efficient, quick, efficient and friendly during every step of the way. PM was recommended to me by my brother, a RE broker and my RE broker locally was so impressed she's going to start using PM for her clients. 

Wayne L.'s profile image
Wayne L. 
4 years ago

The process was pretty straight forward and I was able to do everything online. The loan officers were there to assist with any issues. The only issue I really had, was getting the final details after the appraisal, but once I realized it was all uploaded in the loan portal, I was able to review everything. 

Kschristopher A.'s profile image
Kschristopher A. 
4 years ago

Easy, clear, and smooth. 

Alayna F.'s profile image
Alayna F. 
4 years ago

Nicholas was great. The underwriters or whomever is in charge of reviewing documents are not. They requested the same documents multiple times and we're not clear with what they wanted. They made the process frustrating and repetitive. 

Michael R.'s profile image
Michael R. 
4 years ago

Jesika was great to work with, I hope I'm able to work with her on my next purchase. 

Josefino B.'s profile image
Josefino B. 
4 years ago

Both my wife and I am very appreciated of Shay service in getting my loan. Thank you so much. 

VICTORIA A.'s profile image
VICTORIA A. 
4 years ago

Charles was really great to work with. He checked in and followed up with me often and made the entire process frustration-free. Everyone on the mac team did a fantastic job, I was very happy with my refi. 

Jennifer A.'s profile image
Jennifer A. 
4 years ago

Sharyl was able to accommodate our seller's requests and expedite our tight closing deadline during the Florida real estate frenzy last fall. Kudos to Sharyl and the whole loan processing team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.