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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Stephanie S.'s profile image
Stephanie S. 
4 years ago

Had to many issues throughout the process. 

Sherrie B.'s profile image
Sherrie B. 
4 years ago

Jenny always answered my emails promptly.... Jenny has a great personality and I really felt like she cared about the process I had to go through.... I told her my dilemma and she was honest with her answers... I am very happy I was able to work with her and she never made me feel like I was a bother asking questions.... She knew I needed to close quickly and made that happen...I hope if I ever refer someone they can work with Jenny also!! This is a great New Year and because of her I am thankful!! 

Stephen F.'s profile image
Stephen F. 
4 years ago

Was fast and easy. Glad to have them service my loan. 

Rose W.'s profile image
Rose W. 
4 years ago

Jennifer Green is a hard worker answer every question and took time out to explain every step she close 2 weeks early.and made my life easier thank you 

Abdul S.'s profile image
Abdul S. 
4 years ago

Great customer service 

Christian B.'s profile image
Christian B. 
4 years ago

Fast quick and easy process to close my loan with penny mac! 

Thomas Star J.'s profile image
Thomas Star J. 
4 years ago

The process was fast, clear, and professional. I got a great rate and Penny Mac has very user friendly document interface. 

Maria T.'s profile image
Maria T. 
4 years ago

No communication at all and when we would call with questions they were alomst never answered 

Karl B.'s profile image
Karl B. 
4 years ago

We regret choosing PennyMac. Cashcall used previously was done in 10 days. We completed the application on 10/29/21 and were told repeatedly we would be complete by 12/21/21. Payoff for our HELOC was submitted 3 times and rejected stating the need to resubmit since it did not have our account number and signed approval to request. We had to intervene and our credit union responded in 12 hours which would have taken 7-10 days typically. But due to the ineptness of title company and PennyMac staff weeks were lost. Title compa... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.