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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Marjory W.'s profile image
Marjory W. 
on Birdeye

2 years ago

My experience was good. 

John S.'s profile image
John S. 
on Birdeye

2 years ago

Less repeating of the same requests for documents would have been so much better!!!! That was frustrating. 

Paul M.'s profile image
Paul M. 
on Birdeye

2 years ago

We have never even spoken to Erica. I relied on the website to tell me my status...and then when the closing guy called to schedule I just had to decide. Nobody even called about the variance after the appraisal...nothing. I have no idea who Erica is, and that's poor business. But I went ahead and refinanced anyway because I got the lower rate 

Garry Hussey J.'s profile image
Garry Hussey J. 
on Birdeye

2 years ago

A Big thank you to the PennyMac Team for there outstanding performance and dedication to my Family. I will be looking forward to future business business with such a great group. 

Mario E.'s profile image
Mario E. 
on Birdeye

2 years ago

Very professional, friendly, knowledgeable and most important patient. They picked up the pieces from me trying to refi with another company. Offered comparative rate from that company although rates had begun to rise. Everyone was great, continued to explain next steps, assure me and set time frames that were accurate. Also what to thank Heather loan officer who remained stead fast and on point with my trillion questions and requests. We closed 2/25/22. 

BOADICIA W.'s profile image
BOADICIA W. 
on Birdeye

2 years ago

Sometimes i did not get answered in a timely manner 

Melissa H.'s profile image
Melissa H. 
on Birdeye

2 years ago

very easy, good communication 

Benjamin F.'s profile image
Benjamin F. 
on Birdeye

2 years ago

Our refinance was a year ago and it went great! Happy we did to lock in great rates. Thank you Emeldo for helping us! 

Richard T.'s profile image
Richard T. 
on Birdeye

2 years ago

Very professional and prompt. I always felt like a valued customer with my agents. During these unprecedented times Tony Torres and Penny Mac was there for me and my family. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.