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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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JEFFREY T.'s profile image
JEFFREY T. 
on Birdeye

4 years ago

PennyMac was able to get my loan done to help me accomplish my financial goals. I wish I was able to speak to my original loan agent more than just be pushed to the "Mac Team" but the Mac Team was able to keep things going and get me to closing. 

MICHELE S.'s profile image
MICHELE S. 
on Birdeye

4 years ago

The people were very nice and helpful 

HILLARY H.'s profile image
HILLARY H. 
on Birdeye

4 years ago

Smooth and easy process 

DEROLD A.'s profile image
DEROLD A. 
on Birdeye

4 years ago

Our refinance was fast and painless. We had a great staff to assist us throughout the process. Even through the COVID-19 scare, the staff was at home making sure our loan was processed and completed on time. 

YVETTE W.'s profile image
YVETTE W. 
on Birdeye

4 years ago

The refinance loan process went pretty smooth. I was kept up to date during the process. 

Steven H.'s profile image
Steven H. 
on Birdeye

4 years ago

Nope 

Michael W.'s profile image
Michael W. 
on Birdeye

4 years ago

Being given accurate information before starting the loan process. Dealing with one person through out the entire process. Returning calls in a timely manner. Not requesting the same documents multiple times. The overall experience was terrible. This survey response is not a direct reflection of my opinion of Kami, She was handed my application at the end of the process, and she did her best, but from the beginning it was a total mess and caused me a lot of frustration. 

THOMAS W.'s profile image
THOMAS W. 
on Birdeye

4 years ago

great service! 

DARREN M.'s profile image
DARREN M. 
on Birdeye

4 years ago

Cheree was absolutely a pleasure to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.