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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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ANDREW L.'s profile image
ANDREW L. 
6 years ago

Everyone was pleasant and answered my questions in a timely manner. 

MICHELE S.'s profile image
MICHELE S. 
6 years ago

The people were very nice and helpful 

MARY C.'s profile image
MARY C. 
6 years ago

The process move with ease until I was given a closing date. The attorney did not show or call. Nor did a representative from Pennymac call. And to further the lack luster service the loan processor did not yame full responsibility for the snafu. 

SCOTT C.'s profile image
SCOTT C. 
6 years ago

The overall process was lengthy however that is somewhat understandable given the current COVID19 pandemic. However, there were two major issues which directly contributed to the scores I provided via the survey. Specifically, the attempt to collect $499 (cash to close) which was never disclosed and the poor communication and guidance needed to remove my ex-wife from the deed was poor at best. 

ROWENA C.'s profile image
ROWENA C. 
6 years ago

Refinancing made easy as a click of a button. Service is really great and fees are unbeatable. 

TERRANCE W.'s profile image
TERRANCE W. 
6 years ago

Great Job!!!! Very happy with the process. 

Christopher P.'s profile image
Christopher P. 
6 years ago

Cheree made it great!!! 

THOMAS W.'s profile image
THOMAS W. 
6 years ago

great service! 

Jeremy C.'s profile image
Jeremy C. 
6 years ago

It’s was a good experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.