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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was pleasant and answered my questions in a timely manner.
The people were very nice and helpful
Our refinance was fast and painless. We had a great staff to assist us throughout the process. Even through the COVID-19 scare, the staff was at home making sure our loan was processed and completed on time.
The refinance loan process went pretty smooth. I was kept up to date during the process.
Nope
The overall process was lengthy however that is somewhat understandable given the current COVID19 pandemic. However, there were two major issues which directly contributed to the scores I provided via the survey. Specifically, the attempt to collect $499 (cash to close) which was never disclosed and the poor communication and guidance needed to remove my ex-wife from the deed was poor at best.
Refinancing made easy as a click of a button. Service is really great and fees are unbeatable.
Thanks
from start to finish, my loan closed within two weeks. the payment went down from the initial start of the conversation and the closing amount. they exceeded my expectations. I'm very hard to please and I research all the other companies before I decided to continue with Penny mac for my Re-fi. You guys are amazing . Thank you again for a smooth process and being very transparent during the entire process.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.