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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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ANDREW L.'s profile image
ANDREW L. 
6 years ago

Everyone was pleasant and answered my questions in a timely manner. 

MICHELE S.'s profile image
MICHELE S. 
6 years ago

The people were very nice and helpful 

DEROLD A.'s profile image
DEROLD A. 
6 years ago

Our refinance was fast and painless. We had a great staff to assist us throughout the process. Even through the COVID-19 scare, the staff was at home making sure our loan was processed and completed on time. 

YVETTE W.'s profile image
YVETTE W. 
6 years ago

The refinance loan process went pretty smooth. I was kept up to date during the process. 

Steven H.'s profile image
Steven H. 
6 years ago

Nope 

SCOTT C.'s profile image
SCOTT C. 
6 years ago

The overall process was lengthy however that is somewhat understandable given the current COVID19 pandemic. However, there were two major issues which directly contributed to the scores I provided via the survey. Specifically, the attempt to collect $499 (cash to close) which was never disclosed and the poor communication and guidance needed to remove my ex-wife from the deed was poor at best. 

ROWENA C.'s profile image
ROWENA C. 
6 years ago

Refinancing made easy as a click of a button. Service is really great and fees are unbeatable. 

BRIAN T.'s profile image
BRIAN T. 
6 years ago

Thanks 

ALEIA K.'s profile image
ALEIA K. 
6 years ago

from start to finish, my loan closed within two weeks. the payment went down from the initial start of the conversation and the closing amount. they exceeded my expectations. I'm very hard to please and I research all the other companies before I decided to continue with Penny mac for my Re-fi. You guys are amazing . Thank you again for a smooth process and being very transparent during the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.