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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was very smooth
The Representative at Pennymac were able to get my home refinanced within a reasonable timeframe. Everyone came together to provide great customer service, and I am very thankful for the entire Penny Mac-Team for getting my home refinance. Pennymac is Awesome!
This process was not difficult at all. Everyone was helpful and accommodating. Thank you all so much!!!
Max did a fantastic job communicating with me. He was available every time I called. Another thing I liked was every time I called I was automatically routed to Max.
Very straight forward, clear and helpful through the entire process.
Closing costs were not what we discussed
Everything went as expected
Not totaley your fault. Process got messed up by divorce timing and virus.
To be clear, Tracy did a great job. Low scores are due to: My loan officer Charles Noorzai NEVER returning my calls or emails re: my interest rate. Customer service; FAIL. Also, I was told to cancel my April mortgage payment via my bank auto-pay. Did as directed. After closing, I was called by PennyMac Collections about not having made my April loan payment. The collections agent told me that your departments don't communicate internally and I needed to call to resolve. EMBARASSSING..
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.