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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Richard T.'s profile image
Richard T. 
6 years ago

Fast and easy 

FRANCO M.'s profile image
FRANCO M. 
6 years ago

There was a clear lack of communication and documents that I sent in a timely manner were asked for more than once. Overall dissapointed. 

GLASCOW B.'s profile image
GLASCOW B. 
6 years ago

The Representative at Pennymac were able to get my home refinanced within a reasonable timeframe. Everyone came together to provide great customer service, and I am very thankful for the entire Penny Mac-Team for getting my home refinance. Pennymac is Awesome! 

JERONIMO M.'s profile image
JERONIMO M. 
6 years ago

My Refinance process with PennyMac was excellent!!! Thank you all that worked on my new loan. 

MELANIE F.'s profile image
MELANIE F. 
6 years ago

With all that coincided during the exact time I began my paperwork for refinancing my loan, I wasn't quite sure how things would go. I'm please to say that those charged with seeing my loan through from my first inquiry down to the closing was, simply seamless and there wasn't one problem which is helpful for me as I'm almost always inundated with other prioritites...so thank you all for dare, I say babysitting me through the process :) 

DAVID S.'s profile image
DAVID S. 
6 years ago

Regina was very helpfull and quick respond to my emails. 

Jacqueline H.'s profile image
Jacqueline H. 
6 years ago

From the start of this process, I was impressed with the professionalism of Hesham Samaan, Erica Sanchez and each person with whom I communicated on the MAC TEAM. This was impressive and confirmed my expectations for individuals working in this phase of business. Since I eliminated a company because I felt disrespected and insulted, it was a pleasure to deal with people who had expertise, patience, and clarity for consumers. Thank you for the service provided. Keep up the superior work. 

Kate D.'s profile image
Kate D. 
6 years ago

This Pennymac Team, headed by my Loan Officer Jimmy Kim, is simply as good as it gets. They are all first rate professionals, highly knowlegeable, and they really work hard to make the process as stress free as possible. I refinanced two times with the same team within the past two years. I recommend Jimmy Kim and his team including Clinton Martin to absolutely everyone. I refinanced twice previously over the past decade or so, and no one does the job as well as these people do. -- Kate Decker 

Frank B.'s profile image
Frank B. 
6 years ago

Clear and precise communication, great customer service!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.