PENNYMAC

ADRIAN N. 

on Birdeye

5 years ago

Excelent service provided in this weird isolation environment! 

GEORGE BUSTILLO J. 

on Birdeye

5 years ago

First of all we were deceived. We were told monthly payment was gonna be 2,124.92 and it’s not it’s 2,317.29 the lower amount will be in 7 years!!!The Notary y’all sent to complete the closing took a picture of my DL and my Social Security card on his PERSONAL PHONE! That is so not acceptable!!! When I told him he said I could complain to the company he worked for! The company BNT of Texas is working for for y’all. This has caused me to be so stressed, Loss if sleep among other things! 

Rodolfo P. 

on Birdeye

5 years ago

Great experience and smooth process. Communication was awesome 

PAUL S. 

on Birdeye

5 years ago

Very clearly explaining the closing costs prior to receiving the disclosure which was a shock. 

GUILLAUME T. 

on Birdeye

5 years ago

Great feedback and Information. 

LORI W. 

on Birdeye

5 years ago

I was worried about getting my loan closed in the midst of the pandemic, but my team was great and got it done. Thanks! 

Bertrand T. 

on Birdeye

5 years ago

the overall process 

JUAN M. 

on Birdeye

5 years ago

Awesome team! 

DAVID M. 

on Birdeye

5 years ago

The first individual did not give me different options of the loans that I could receive. He only stated that I qualified for one loan that was for a higher amount. Emails were slow on being responded to. When it came to closing, needed to reschedule because they had not finished verifying employment (was notified less than 24 hours in advance). They expected me to get a hold of the individual for them to send an email. Told me documents that I did not need at closing.