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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Kelvin T.'s profile image
Kelvin T. 
6 years ago

Lana and her team were very helpful in expediting my loan and answering all of my questions. Very satisfied with my experience with PennyMac. Especially during these trying times!!! 

JEAN C.'s profile image
JEAN C. 
6 years ago

Daniel Kirby was my original contact for refinancing and was awesome! He was patient and informative & answered all my questions and explained things clearly to me. I did call Penny Mac to have my "cash to borrower" money put into the principle of the loan instead of sending me a check and they STILL SENT ME A CHECK and the notary that came to closing at my house did not know anything about it. Overall, the process was smooth and quick and I stuck with PennyMac. 

ADRIAN N.'s profile image
ADRIAN N. 
6 years ago

Excelent service provided in this weird isolation environment! 

GEORGE BUSTILLO J.'s profile image
GEORGE BUSTILLO J. 
6 years ago

First of all we were deceived. We were told monthly payment was gonna be 2,124.92 and it’s not it’s 2,317.29 the lower amount will be in 7 years!!!The Notary y’all sent to complete the closing took a picture of my DL and my Social Security card on his PERSONAL PHONE! That is so not acceptable!!! When I told him he said I could complain to the company he worked for! The company BNT of Texas is working for for y’all. This has caused me to be so stressed, Loss if sleep among other things! 

Rodolfo P.'s profile image
Rodolfo P. 
6 years ago

Great experience and smooth process. Communication was awesome 

HAROLD S.'s profile image
HAROLD S. 
6 years ago

Everything was explained clearly. 

RICHARD Crandall J.'s profile image
RICHARD Crandall J. 
6 years ago

Easy quick and very little needed from me. 

MARY M.'s profile image
MARY M. 
6 years ago

Erica and Robert were both very helpful and kind. It was a great experience from start to finish. Thanks 

JUAN M.'s profile image
JUAN M. 
6 years ago

Awesome team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.