PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
Robert F.'s profile image
Robert F. 
6 years ago

Carmelita was very helpful with accommodating us with closing our loan during the quarantine time. 

DAVID R.'s profile image
DAVID R. 
6 years ago

The only thing I wish were communicated more clearly is that we could have gotten our own notary for closing. Having that option would have saved us some money. 

DANNY H.'s profile image
DANNY H. 
6 years ago

So the reason I rated my experience as just okay there were a few times where the left hand seemed to not know what the right hand was doing. I was told they couldn't reach my employer so I couldn't close, when I called to explain we were all working from home, I was told it wasnt a big deal. Yet my closing the next day was cancelled according to my notary who had called the previous day to confirm. Although Elmeldo Munoz, working from home I assume like the rest of us seem to always know wwu 

BARBARA S.'s profile image
BARBARA S. 
6 years ago

Great communication and expectations of what was needed to proceed and finally close. Thank you for great service! 

Andrew Knight I.'s profile image
Andrew Knight I. 
6 years ago

The whole team was helpful throughout the process and did very well keeping us updated and maintained constant communication. 

LINDA A.'s profile image
LINDA A. 
6 years ago

Everyone I spoke with were very kind to me since I really didn't know that much about doing businesson the computer. Mr Clinton and others took the time to explain things which was greatly appreciated. I would recomend PennyMac. Linda Adams 

CLARA M.'s profile image
CLARA M. 
6 years ago

I would like to extend my gratitude to saviz Hatam for his diligence with The loan and always being soo very patient in calling at different times of the day to answer my questions . I would also like to thank gregory Johnston for his follow through on my loan and communicating by email and phone step by step on what was needed from me to complete my loan in a timely matter . Both of these gentlemen were excellent to work with ! Thank you to the Mac team ! CM 

Michael S.'s profile image
Michael S. 
6 years ago

Ricardo and Tahirah were awesome! The initial process was the easiest mortgage application I’ve ever been through. All questions were answered promptly and the process went extremely smoothly especially in light of the challenging time we’re all facing. PennyMac is great! 

JULIE H.'s profile image
JULIE H. 
6 years ago

There was a communication break down more than once throughout this process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.