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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Carmelita was very helpful with accommodating us with closing our loan during the quarantine time.
The only thing I wish were communicated more clearly is that we could have gotten our own notary for closing. Having that option would have saved us some money.
So the reason I rated my experience as just okay there were a few times where the left hand seemed to not know what the right hand was doing. I was told they couldn't reach my employer so I couldn't close, when I called to explain we were all working from home, I was told it wasnt a big deal. Yet my closing the next day was cancelled according to my notary who had called the previous day to confirm. Although Elmeldo Munoz, working from home I assume like the rest of us seem to always know wwu
Great communication and expectations of what was needed to proceed and finally close. Thank you for great service!
The whole team was helpful throughout the process and did very well keeping us updated and maintained constant communication.
Everyone I spoke with were very kind to me since I really didn't know that much about doing businesson the computer. Mr Clinton and others took the time to explain things which was greatly appreciated. I would recomend PennyMac. Linda Adams
I would like to extend my gratitude to saviz Hatam for his diligence with The loan and always being soo very patient in calling at different times of the day to answer my questions . I would also like to thank gregory Johnston for his follow through on my loan and communicating by email and phone step by step on what was needed from me to complete my loan in a timely matter . Both of these gentlemen were excellent to work with ! Thank you to the Mac team ! CM
Ricardo and Tahirah were awesome! The initial process was the easiest mortgage application I’ve ever been through. All questions were answered promptly and the process went extremely smoothly especially in light of the challenging time we’re all facing. PennyMac is great!
There was a communication break down more than once throughout this process.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.