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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Mary C.'s profile image
Mary C. 
6 years ago

Constantly asking for the same thing 

Luis R.'s profile image
Luis R. 
6 years ago

Great experience 

RUDY S.'s profile image
RUDY S. 
6 years ago

The staff was efficient, friendly and did everything they said they would do. 

GIOVANNY P.'s profile image
GIOVANNY P. 
6 years ago

I would like to say Erica was nice and helped as much as she could. BUT this covid-19 made things horrible and calls back a mission and just horrible. I’m sure though if the world was not going through this we would have been fine with closing and title company. 

CYNTHIA H.'s profile image
CYNTHIA H. 
6 years ago

Ms Davis made it great and Pleasant thank you 

MARIJO N.'s profile image
MARIJO N. 
6 years ago

Good job 

JILLIAN M.'s profile image
JILLIAN M. 
6 years ago

Great experience every time with PennyMac. Everyone is extremely helpful. 

SEAN F.'s profile image
SEAN F. 
6 years ago

My mortgage has been with the same company for a long time I have worked with them in the past it is always a very easy process. I feel it’s much more responsible to use the services by this company versus using outsourcing like lending tree or other types of those establishments 

Vicki B.'s profile image
Vicki B. 
6 years ago

Lana was great with communication with my questions , but I felt there was a lack of communication in the team. I had to ask a lot of questions that I felt should have communicated to me. I wasn't aware of some requested documents until I asked ( found out someone was supposed to have contacted us, but didn't). Also had a mix up in time of closing requiring us to rearrange schedules twice ( not do to our fault). What I was told in the beginning by first contact person didn't hold up in the end 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.