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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Felicia D.'s profile image
Felicia D. 
6 years ago

Ajanay went above and beyond to be sure I was informed. Smooth process and appreciate the professionalism! 

ELLEN B.'s profile image
ELLEN B. 
6 years ago

NA 

ALEJANDRO T.'s profile image
ALEJANDRO T. 
6 years ago

Communication clear and straight to the point. Doubs always solved. 

MELISSA A.'s profile image
MELISSA A. 
6 years ago

From the start of the process with Shanta Cody to the finish with Carmelita Villarreal and everyone in between, all my questions were answered clearly and professionally. Thank you PennyMac for a smooth refinance process!! Truly, Melissa Alvarez and Brad Mader 

Dustin L.'s profile image
Dustin L. 
6 years ago

Awesome and easy experience! 

CLAUDE H.'s profile image
CLAUDE H. 
6 years ago

Carmelita answered all questions quite fast especially during this unprecedented time we are all going through. 

EMILY M.'s profile image
EMILY M. 
6 years ago

Greg was very proactive and helped me through the entire process with expertise, prompt responses and feedback. He followed up with other related departments to ensure my questions and concerns were addressed. I had a very pleasant experience during this refi and look forward to referring others to him. 

Lydia S.'s profile image
Lydia S. 
6 years ago

My experience was great from the time i submitted my application with Reid Wright. He was thorough and expedited the application to the next step in a timely manner. The next step was Brittany Claypool. She was always courteous, knowledgeable and communicated any questions I had promptly. Her communication was always clear and accurate. The closing process went exactly the way she explained it would be. Once again clear, precise and prompt. 

RANDY H.'s profile image
RANDY H. 
6 years ago

The only "issue" was on me and the rep cleared that misunderstanding with a phone call. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.