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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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David B.'s profile image
David B. 
on Birdeye

4 years ago

I like how smooth everything went. 

MARLIN M.'s profile image
MARLIN M. 
on Birdeye

4 years ago

Communication was inaccurate multiple times and closing was attempted one time and unsuccessful and then the next time it was late due to paperwork not arriving. Just not a great experience. Jason and Daily Webb were professional, excellent to speak with but overall the process did not go as expected and as communicated that it would. 

Eric C.'s profile image
Eric C. 
on Birdeye

4 years ago

Thank you for your time and effort.😀 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

4 years ago

At the beginning of the refi- that was initiated by PennyMac we were told that there would be no additional funds added to the loan. Day of closing that proved incorrect. $3,000 was added to the payoff amount. We signed bc we were told we could resend for 3 days. WE DID NOT RECEIVE A CALL BACK WITH THOSE THREE DAYS. Therefore we now get to pay an additional $3000 on top of what we already owed. Sorry but that is how our experience went. 

CARLA C.'s profile image
CARLA C. 
on Birdeye

4 years ago

Tracy communicate with me most of the time very clearly and on time. 

WILLIAM H.'s profile image
WILLIAM H. 
on Birdeye

4 years ago

Best experience I’ve ever had with the refinance from other places 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

4 years ago

All information was clearly explained and the process to refinance was very simple. 

CIERRA B.'s profile image
CIERRA B. 
on Birdeye

4 years ago

Better communication. Accurate and timely would be nice too. 

Melissa P.'s profile image
Melissa P. 
on Birdeye

4 years ago

Such a smooth process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.