PENNYMAC

MARSHALL S. 

on Birdeye

5 years ago

Better communication overall. Minimize communication from one agent not a a team. Make the portal easier to use. 

SHENANDOAH D. 

on Birdeye

5 years ago

Jason went above and beyond in ensuring I understood the full process. I would definitely recommend him to anyone looking to re-finance! 

KENNETH S. 

on Birdeye

5 years ago

All of the individuals involved were very knowledgeable and professional. Big thank you for such an excellent service to Sydney and Clinton. 

ALISA B. 

on Birdeye

5 years ago

I considered three companies for this refinance. The other two quoted higher interest rates, but when I told them I was going to go with PennyMac, suddenly they could offer me better rates. I appreciate the fact that PennyMac didn't play around. They offered me the best rate upfront. I don't have the time to negotiate and play games--that's why two other companies lost this opportunity. My loan closed in 10 days. TEN DAYS. I don't know of anyone else who's had that quick a turnaround. 

LARRY D. 

on Birdeye

5 years ago

Clinton was on top of it!! 

DAVID C. 

on Birdeye

5 years ago

Everyone communicated above expectations  

Deborah Z. 

on Birdeye

5 years ago

Lana checked in with me frequently, keeping me informed. Lana always asked if I had any questions making me feel I was in good hands. 

GREGORY W. 

on Birdeye

5 years ago

Very easy! 

DAVID P. 

on Birdeye

5 years ago

Everyone with whom I worked was very kind, polite, respectful, and professional. My question s we’re always answered promptly, and my calls were always answered in a timely manner and emails addressed equally efficiently. It was an easy process and a pleasure to work with you.