PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
TEANISHA S.'s profile image
TEANISHA S. 
6 years ago

Jorge was wonderful and very helpful... Manny 

STEPHANIE N.'s profile image
STEPHANIE N. 
6 years ago

Hector was amazing! He was easy to talk to, relayed information well considering this is very confusing information for me and was readily available whenever. Thanks to him, this was smooth and easy. That man deserves a raise because he dealt with me, honestly. 

CAMERON P.'s profile image
CAMERON P. 
6 years ago

When I first started thinking of refinancing my home PennyMac was not on my list of potential providers. After speaking it over with my wife we decided to see if PennyMac could compete. I was connected to Braxton Bearden who told me about the match or beat option PennyMac offers. Braxton was extremely competent in his field and really made everything run seamlessly. Glenn Manalus was our loan processor and he was equally awesome. Never once had an issue using this dynamic duo. Thanks, PennyMac! 

JENNIFER K.'s profile image
JENNIFER K. 
6 years ago

The whole process was clearly explained to me and the wait time for settlement was very minimal. Originally it was discussed it would be mid April and we got it done March 5th. Very happy with the whole process. Thank you. 

JOHN B.'s profile image
JOHN B. 
6 years ago

We worked very closely with Christopher, and then suddenly we got communications from Carmelita’s without warning. It would’ve helped to have a handoff to her. Also, a couple of times I called her and she requested documents for me and I had emailed her the information and she responded “I haven’t gotten them I didn’t check my email yet”. It would’ve been helpful for her to have done that before calling us. When she was on the phone she was very helpful but sometimes there was a lot of co 

JOHN G.'s profile image
JOHN G. 
6 years ago

Regina always kept me informed about the process or changes 

RICARDO S.'s profile image
RICARDO S. 
6 years ago

Hi, what would have been better if you would not have ask for the same documentation over and over, not only that but been more accurate concerning the processing department. 

JULIE V.'s profile image
JULIE V. 
6 years ago

Hector was very attentive and patient with all our questions. He returned phone calls and exceeded our expectations. 

JENNIFER L.'s profile image
JENNIFER L. 
6 years ago

The original paperwork were incorrect which added weeks to the closing date and required me to pay my lawyer almost $600 in additional fees to complete the refinance process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.