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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Michael R.'s profile image
Michael R. 
6 years ago

The continual updates anytime I requested an update. 

Timothy C.'s profile image
Timothy C. 
6 years ago

The fast and easy process to get my home refinanced. 

GEORGE C.'s profile image
GEORGE C. 
6 years ago

It all started with my first call, and being helped by Ms. Quintrell Hillard. She was very nice, made it all easy. She broke the entire loan down, from applying thru to closing costs. Next, Ms. Nicole Graham, who requested the paperwork I needed to produce. She was very patient with us. Then came John. Mr. John Buchanan. I don't think I've ever worked with someone through the refinancing process that was as kind as he. Mr. Buchanan put the process over the top. Thanks to PennyMac's great team! 

LETICIA G.'s profile image
LETICIA G. 
6 years ago

I enjoyed working with PennyMac. My refinance was fast and easy. Everyone I spoke to was kind and professional. 

Eric C.'s profile image
Eric C. 
6 years ago

All 

Joel C.'s profile image
Joel C. 
6 years ago

I kept receiving requests for the same documents more than once. I would up load them in the portal then was asked for them again so I started attaching them to my loan officers email. The other issue was I had to send bank statements many times because the balance in the account was less than the cash to close. That irritated me because they were not static accounts so over all this closing process was not a great experience and this was far from my first close. 

TED V.'s profile image
TED V. 
6 years ago

R 

KIMBERLY H.'s profile image
KIMBERLY H. 
6 years ago

Put off for weeks 

Steven B.'s profile image
Steven B. 
6 years ago

The agents that i worked with on my refinance make the experience pretty much seamless. I don't have any negative remarks to say. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.