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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The continual updates anytime I requested an update.
The fast and easy process to get my home refinanced.
It all started with my first call, and being helped by Ms. Quintrell Hillard. She was very nice, made it all easy. She broke the entire loan down, from applying thru to closing costs. Next, Ms. Nicole Graham, who requested the paperwork I needed to produce. She was very patient with us. Then came John. Mr. John Buchanan. I don't think I've ever worked with someone through the refinancing process that was as kind as he. Mr. Buchanan put the process over the top. Thanks to PennyMac's great team!
I enjoyed working with PennyMac. My refinance was fast and easy. Everyone I spoke to was kind and professional.
All
I kept receiving requests for the same documents more than once. I would up load them in the portal then was asked for them again so I started attaching them to my loan officers email. The other issue was I had to send bank statements many times because the balance in the account was less than the cash to close. That irritated me because they were not static accounts so over all this closing process was not a great experience and this was far from my first close.
R
Put off for weeks
The agents that i worked with on my refinance make the experience pretty much seamless. I don't have any negative remarks to say.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.