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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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ERIC M.'s profile image
ERIC M. 
6 years ago

Ajanay was terrific in keeping us posted on our status and what was needed and why. As for the notary that was working for the title company, he was not very helpful on the process to provide the closing payment. However with the help of Jamie at BNT and Ajanay we were able to close out on time despite our lack of guidance. One recommendation is to provide guidance to customers when to stop paying current mortgage, as I continued with payments even after loan closing. 

KRISTY K.'s profile image
KRISTY K. 
6 years ago

From the very first call inquiring about a Refi to closing everything was very smooth. Hector was very thorough and kept in contact and answered the one or two questions I did have. 

Scott H.'s profile image
Scott H. 
6 years ago

very dissappointed that interest rates now at 0.25% 7 days after my closing. I think Penny Mac should honor a Rescission of my refinance due to the new wrench thrown into the mix. 

Mark R.'s profile image
Mark R. 
6 years ago

The process from beginning to end, went fast 20 days total 

MICHAEL C.'s profile image
MICHAEL C. 
6 years ago

More accurate timeframe. 

Tripti M.'s profile image
Tripti M. 
6 years ago

Tahirah was great in being top of our loans. She answered all our questions and walked us through the process. 

Eric C.'s profile image
Eric C. 
6 years ago

All 

LEONARDO T.'s profile image
LEONARDO T. 
6 years ago

simple and transparent process good customer service and attention 

KIMBERLY H.'s profile image
KIMBERLY H. 
6 years ago

Put off for weeks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.