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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ajanay was terrific in keeping us posted on our status and what was needed and why. As for the notary that was working for the title company, he was not very helpful on the process to provide the closing payment. However with the help of Jamie at BNT and Ajanay we were able to close out on time despite our lack of guidance. One recommendation is to provide guidance to customers when to stop paying current mortgage, as I continued with payments even after loan closing.
From the very first call inquiring about a Refi to closing everything was very smooth. Hector was very thorough and kept in contact and answered the one or two questions I did have.
very dissappointed that interest rates now at 0.25% 7 days after my closing. I think Penny Mac should honor a Rescission of my refinance due to the new wrench thrown into the mix.
The process from beginning to end, went fast 20 days total
More accurate timeframe.
Tahirah was great in being top of our loans. She answered all our questions and walked us through the process.
All
simple and transparent process good customer service and attention
Put off for weeks
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.