This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Getting in touch with Erica was somewhat difficult. I understand you all are a “team” but when discussing an issue with her and then trying to get back in touch with her to resolve issue, i was forced to explain the issue to every different agent i spoke with. Quite frustrating not being able to get directly back in touch with the person i had been dealing with.
Every step of the process was clearly communicated. Nekita periodically checked in with us to make sure that we were aware that nothing was being requested and provided an opportunity to answer any questions that we might have. She was easy to reach when we did have questions and the entire process was simple, painless and was completed as expected.
quick. easy and satisfied
NA
Refinancing my home with PennyMac was such a quick and easy process! Everything went incredibly smooth, and the whole process was completed sooner than I expected!
Quick communication offset the lack of clarity on the website especially for document requests
Ease of process and communication.
very easy and painless with clear communication from everyone involved.
Better communication ; accurate numbers ; and following a repeatable process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,877 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.