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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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DANIEL T.'s profile image
DANIEL T. 
on Birdeye

4 years ago

The process was very easy and quick. 

Herminigildo P.'s profile image
Herminigildo P. 
on Birdeye

4 years ago

THUMBS UP for Marcel Montano for doing a great job. 

BRUCE W.'s profile image
BRUCE W. 
on Birdeye

4 years ago

Great experience 

Zeta C.'s profile image
Zeta C. 
on Birdeye

4 years ago

The Penny Mac team. 

ANDREW D.'s profile image
ANDREW D. 
on Birdeye

4 years ago

great rates and solid greatness of customer service 

James Perry J.'s profile image
James Perry J. 
on Birdeye

4 years ago

This was the smoothest refinancing I have ever done! Sixteen days from application to closing! Lymar estimated 4-6 weeks. It pays to refinance with the company who has the existing mortgage. 

MARTHA L.'s profile image
MARTHA L. 
on Birdeye

4 years ago

Very prompt, didn't have to leave my home. It was all taking care thru the internet. 

Lakita H.'s profile image
Lakita H. 
on Birdeye

4 years ago

3 things made my refinance experience 'just OK.' 1.) The lawyer/notary(?) arrived an hour late. 2.) When reviewing closing instructions with Gilbert Herrera, I asked if my husband could be the witness since his name is not on the mortgage (but is on the deed). Gilbert told me that my husband could witness. At closing, I learned that my husband couldn't witness. I had find a neighbor to do it. 3.) 1 doc was not presented at closing. Title company had to me sign it and FedEx it to them overnight. 

Anne M.'s profile image
Anne M. 
on Birdeye

4 years ago

My questions were answered fully. PennyMac personal were courteous and professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.