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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Be upfront on the totally loan amount. I had to wait until papers were sign at closing to get an accurate amount. When, I was told a different amount during the process. It was $5000 more from what I was told.
the representatives can communicate better to the clients in a timely matter
Nicole answered my questions promptly. She was very helpful and thorough!
Refinancing wasn’t an issue. That was short and sweet. App done and approved fast. But communication afterwards was horrible. Got multiple calls from multiple people. On callback, no one had a clue why we were called And then we’d immediately receive ANOTHER call. Really?! Notes under Loan obviously weren’t written or reviewed. People were trying to help but clueless to do so.
Process was seamless with few hiccups. I would definitely do it again with PennyMac
We were told it we were doing a no money down VA refi but that was not the case. At closing the documents said we owed closing costs on both. The first date we were set to close no one showed up. When we were scheduled to close on our rental property the notary was sent to the wrong address so we had to reschedule that too. It was just problem and problem. I definitely won’t be doing business with Penny Mac again!
Jeffries Johnson was AWESOME. He answered all of my questions and concerns and was very patient with me. He stayed a few minutes late in order for a form to complete on time for me. I felt he was more of a friend and in my corner during this process. Thank you again!!!!
Winston was great to work with. Communicated well and explained everything. Stress free process.
The process was simple and moved fast. Great Experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,877 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.