PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
Jesus R.'s profile image
Jesus R. 
on Birdeye

2 years ago

Great experience with PennyMac refinance! Fast processing, always updated, simple document requests. Reps were always super knowledgeable and ready to answer any questions. Highly recommend for any loans!! 

Dale C.'s profile image
Dale C. 
on Birdeye

2 years ago

From start to finish everything went as expected. Very happy with my experience. 

Darcie E.'s profile image
Darcie E. 
on Birdeye

2 years ago

I spoke to so many people. I would have preferred to only speak to a couple instead of 7+. Made it less personal 

Danah M.'s profile image
Danah M. 
on Birdeye

2 years ago

Laci was energetic and friendly! She provided the details I needed to proceed with the final closing!! 

CARL J.'s profile image
CARL J. 
on Birdeye

2 years ago

Happy that am with pennymac 

Sherri Tull H.'s profile image
Sherri Tull H. 
on Birdeye

2 years ago

Great and timely process 

Alethia O.'s profile image
Alethia O. 
on Birdeye

2 years ago

There was a lot of time when nobody communicated with us. I had to reach out and make sure we weren't forgotten. 

Andy A.'s profile image
Andy A. 
on Birdeye

2 years ago

Thumbs up! 

KELLY T.'s profile image
KELLY T. 
on Birdeye

2 years ago

Mark Fitzpatrick and everyone with Pennymac was wonderful other than Erica Sanchez. I spoke with Erica three times and she was rude every single time, and the last time I dealt with Erica right before closing, she was so rude and unprofessional that I came very close to canceling my refinance and going with Academy Mortgage instead, but after repeatedly teeing Erica I wanted to speak with her supervisor, her supervisor took over and that's the only reason I didn't cancel. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.