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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Katrina W.'s profile image
Katrina W. 
on Birdeye

2 years ago

The expectation that was initially set by Anita was extremely false and inaccurate which caused me more of an inconvenience financially. Considering that the multiple methods of communication that was used during the entire process (phone calls and emails), to be told each week, multiple times of different closing dates, different/incorrect closing costs, being sent to another loan processor without being properly educated that there would be a change, and just so MANY other incompetent issues that occurred during my experie... read more

Janie S.'s profile image
Janie S. 
on Birdeye

2 years ago

PennyMac has an awesome team for you to work with during your loan process. Questions answered in a timely fashion. Thank you all at PennyMac and I look forward to working with you! J.Stacy-Roybal 

PATRICE W.'s profile image
PATRICE W. 
on Birdeye

2 years ago

Fast easy process 

Jennifer M.'s profile image
Jennifer M. 
on Birdeye

2 years ago

Laci was terrific to work with Thank you for your service 

Jessica F.'s profile image
Jessica F. 
on Birdeye

2 years ago

My streamline financing was the easiest process and fast. 

BRIAN J.'s profile image
BRIAN J. 
on Birdeye

2 years ago

Your phone systems are very convoluted. When I attemptd to contact Kyle McTighe on what was said to be his direct line I always got someone else. Could not leave Mr. McTighe a voicemail. I was told that PennyMac is in the process of "rebranding". If true, my recommendation to PennyMac is to "replace your Rebranding Team. They are completely out of touch with their clients; mortgage holders like myself. 

Margarita O.'s profile image
Margarita O. 
on Birdeye

2 years ago

Efficacy, time, and reliability 

John A.'s profile image
John A. 
on Birdeye

2 years ago

The communication and timing for closure was great. 

Leonel D.'s profile image
Leonel D. 
on Birdeye

2 years ago

an excelent experience great job very please thank you so much 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.