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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service
Excellent customer service. Quick to reply. Very straight forward process.
It was exceptionally difficult to get the various teams reviewing my data (self-employed lawyer) to understand that I couldn't provide underwriting with confidential client information, such as invoices and billing statements. I had to go around and around for days about the same issue. It would be resolved, only to have another request pop up. Tynisha was the only one who understood what the issue was, and helped to resolve it. She's wonderful, but you really need to give your underwriting team some training and understandi... read more
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The service that Brittany provided was very friendly, professional and made the transaction process very simple and pleasant.
Easy process.
Frank was a pleasure to work with. He was prompt on answering questions and tracking necessary papers down.
It would be weird dealing with anyone else after how well things went with Christine. It was all over the phone but never once did I feel out of the loop.
Great service. Wonderful and consistent follow-up to help us through the process. We had no major issues. Mortgage application is certainly a process, but PennyMac made it easy. Great job to PennyMac and Tara.
PENNYMAC has a 4.5 star rating with 5,422 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.