PENNYMAC

Terry T. 

on Birdeye

4 years ago

Smooth process and closed quicker than expected! Would have no problems recommending friends and family to Pennymac. 

Breeanne G. 

on Birdeye

4 years ago

There were multiple Mac team members helping with my loan and it seemed the progression of my loan process was poorly communicated or documented, so there were multiple requests for the same information after I had already supplied it. 

Chidi U. 

on Birdeye

4 years ago

Accuracy with documentation of buyer’s financial responsibility 

Richard S. 

on Birdeye

4 years ago

Fast, friendly, and easy process from start to finish. 

Zachary F. 

on Birdeye

4 years ago

The process for my refinance could not have been easier. I was extrememly happy with PennyMac and their employees. 

Carlos Parra S. 

on Birdeye

4 years ago

No comment 

Jannette A. 

on Birdeye

4 years ago

I’m writing this review because I’m very upset and frustrated with how our loan has been handled so far. We were supposed to close our house on Friday, February 18. On Thursday morning, the title company sent an email concerned that our lender had not sent the title company the documents to review. They attempted to contact Paul Fryer several times the day prior, but he never responded. At that point, I decided to call Paul, and instead, *different people (Pam, Jennifer, Sheryl, even Kyle) answered and tried to help me find... read more

Brian P. 

on Birdeye

4 years ago

PennyMac was already servicing my loan, so for them to do the refi was significantly easier and less time consuming than to go through another company. Overall great experience! 

Gerardo Morales J. 

on Birdeye

4 years ago

Refinancing was easy and straight forward through PENNYMAC. Regular status updates kept us from anxiety as we waited throughout the process. The entire thing was seamless and surprisingly pleasant.