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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went well with signing, all questions we had were answered and explained. Very nice and professional.
Great overall experience!
Great experience overall.
Star rating
From the beginning to the end of my process I was very much informed and all my questions were answered in a timely matter.
Very timely, organized and friendly service.
It was like pulling teeth to speak to someone who was knowledgeable. I kept getting emails to take action, saw nothing online or the site was down for over a week, then when I called and waited forever to speak to someone, they'd tell me no action is needed. I only heard from Nayely twice and that's after I complained to a manager, after asking to speak with a manager several times. My refinance process from beginning to end took 3 times as long as my friends who started at the same time I did. Commuincation wasn't good, unt... read more
Thanks to Maliaka and Anthony for an exceptional job. The gentleman that went to our house to do our closing papers was exceptional as well. Great job!
Polina explained the loan process in detail and cleared up some misinformation that I received earlier in the loan process.
PENNYMAC has a 4.5 star rating with 5,414 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.