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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Florencio Pena I.'s profile image
Florencio Pena I. 
2 years ago

Everything went well with signing, all questions we had were answered and explained. Very nice and professional. 

Dahada W.'s profile image
Dahada W. 
2 years ago

Great overall experience! 

Elna S.'s profile image
Elna S. 
2 years ago

Star rating 

Carol P.'s profile image
Carol P. 
2 years ago

From the beginning to the end of my process I was very much informed and all my questions were answered in a timely matter. 

Jonathan O.'s profile image
Jonathan O. 
2 years ago

Very timely, organized and friendly service. 

Kimberley M.'s profile image
Kimberley M. 
2 years ago

It was like pulling teeth to speak to someone who was knowledgeable. I kept getting emails to take action, saw nothing online or the site was down for over a week, then when I called and waited forever to speak to someone, they'd tell me no action is needed. I only heard from Nayely twice and that's after I complained to a manager, after asking to speak with a manager several times. My refinance process from beginning to end took 3 times as long as my friends who started at the same time I did. Commuincation wasn't good, unt... read more

Lisamel M.'s profile image
Lisamel M. 
2 years ago

Thanks to Maliaka and Anthony for an exceptional job. The gentleman that went to our house to do our closing papers was exceptional as well. Great job! 

ALSHAMS A.'s profile image
ALSHAMS A. 
2 years ago

Polina explained the loan process in detail and cleared up some misinformation that I received earlier in the loan process. 

Alex M.'s profile image
Alex M. 
2 years ago

The process was very easy and very well explained 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.