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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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HEATHER M.'s profile image
HEATHER M. 
4 years ago

The process was very smooth and communication via email and phone was great. We appreciated the convenience of having a mobile notary come to us and being able to do everything else online. 

Tyler H.'s profile image
Tyler H. 
4 years ago

I’ve been with PennyMac for a few years now. The refinancing was a breeze, a great team at PennyMac for sure!! Highly recommend PennyMac! 

Darla P.'s profile image
Darla P. 
4 years ago

Maybe due to short staff but sometimes difficult to get a clear idea of what was going on. 

Daniel D.'s profile image
Daniel D. 
4 years ago

I feel that I was not properly informed that two of my current loans would be satisfied or paid off. One had already been paid off by me and the other was at a .9% interest rate. 

JAMES H.'s profile image
JAMES H. 
4 years ago

The numbers were very competitive and above all you kept your word when you made a promise. Also always available when I needed answers. 

Robert I.'s profile image
Robert I. 
4 years ago

The customer portal needs some work with regards to loading documents that are not specifically associated with a task, but Paul was great! He was always quick to answer any questions I had and got back to me the same day if he was unavailable when I called. 

Virginia E.'s profile image
Virginia E. 
4 years ago

No problem getting in touch with people. Very pleased with process. 

Lawrence Perondi I.'s profile image
Lawrence Perondi I. 
4 years ago

Tynisha Robinson was a very friendly down to earth person and made the process enjoyable. 

Antonietta Della P.'s profile image
Antonietta Della P. 
4 years ago

It was easy since I was already a PennyMac customet 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.