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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was very smooth and communication via email and phone was great. We appreciated the convenience of having a mobile notary come to us and being able to do everything else online.
I’ve been with PennyMac for a few years now. The refinancing was a breeze, a great team at PennyMac for sure!! Highly recommend PennyMac!
Maybe due to short staff but sometimes difficult to get a clear idea of what was going on.
I feel that I was not properly informed that two of my current loans would be satisfied or paid off. One had already been paid off by me and the other was at a .9% interest rate.
The numbers were very competitive and above all you kept your word when you made a promise. Also always available when I needed answers.
The customer portal needs some work with regards to loading documents that are not specifically associated with a task, but Paul was great! He was always quick to answer any questions I had and got back to me the same day if he was unavailable when I called.
No problem getting in touch with people. Very pleased with process.
Tynisha Robinson was a very friendly down to earth person and made the process enjoyable.
It was easy since I was already a PennyMac customet
PENNYMAC has a 4.5 star rating with 5,422 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.