PENNYMAC

Janelle D. 

on Birdeye

4 years ago

Great Company 

Hamid A. 

on Birdeye

4 years ago

Very smooth approval, funded early! Thank you 

Hunter C J. 

on Birdeye

4 years ago

Victor was great to work with. The previous individuals were not. 

SARA M. 

on Birdeye

4 years ago

Good communication and answered all my questions. Lower interest rate and lower monthly payments. 

Richard S. 

on Birdeye

4 years ago

I had to do the process twice because the first time pennymac team didnt communicate properly amongst it's self and ended up putting me a difficult financial situation, and we missed out on the discounts being offered by pennymac because of this. The second time we attempted the refi process Cynthia and Justin made sure to be on top of every step and ensured a much smoother process. It was unfortunate that I wasn't able to get the discount, but Cynthia was able to honor the previous interest rate lock and we are eternally gr... read more

EDWARD LISOWSKI I. 

on Birdeye

4 years ago

Sorry I dont cut and paste on other sites. 

Trenesa H. 

on Birdeye

4 years ago

Elyccia was very un personable. She did not communicate and when she did it was cold. She asked for the same documents 3 time and i know they were there because i called and the rep told me. She did not communicate the process. She also stated she was going to email documents i did not received. Then when i called the next day and asked she said she didn't say that. She was not pleasant to work with at all. Did not seem to care either way if the loan close. Elyccia really needs some training, if it wasn't for and needing the... read more

Keith S. 

on Birdeye

4 years ago

Very easy and will do again in the future. 

Robert Hollings J. 

on Birdeye

4 years ago

The customer service I received from each person I spoke to throughout the process, made this experience GREAT!