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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Melvin P.'s profile image
Melvin P. 
on Birdeye

2 years ago

Great customer service. Process was clearly explained and everything was completed within the expected timeframe. 

Niladri R.'s profile image
Niladri R. 
on Birdeye

2 years ago

Very prompt, professional, accurate, accommodating, respectful and concise from start to finish. 

Clint M.'s profile image
Clint M. 
on Birdeye

2 years ago

Brittany was amazing. There were a few steps that the VA made difficult and a few pieces of information in the beginning of the process that were inaccurate. Overall, I am very pleased and I'm happy to be with pennymac 

Kiana M.'s profile image
Kiana M. 
on Birdeye

2 years ago

Everything went smooth and clean and quick. 

Kristin L.'s profile image
Kristin L. 
on Birdeye

2 years ago

The whole refinance experience with the PennyMac team has been Great. My lender Ivan was very pleasant to deal with and Tynisha kept her promises, checking in weekly and kept me updated. My loan closed 2 weeks ahead of schedule which was a huge surprise!! Very happy Customer!! 

Kelsey C.'s profile image
Kelsey C. 
on Birdeye

2 years ago

The entire process was easy to navigate with the help of Penny Mac. They kept in touch and answered all questions I had. The people I dealt with were also super nice! 

Fernando Hernandez A.'s profile image
Fernando Hernandez A. 
on Birdeye

2 years ago

documents were submitted multiple times because of mistakes from borrower and title company. Communication was not good, I had to go through 4 closings to sign documents. 

Steven W.'s profile image
Steven W. 
on Birdeye

2 years ago

Kept us updated and returned calls. 

JERRY M.'s profile image
JERRY M. 
on Birdeye

2 years ago

Love the communication between my loan specialist and I. I received calls as expected and was updated anytime a change in the application has occurred. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.