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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Shantal D.'s profile image
Shantal D. 
on Birdeye

2 years ago

:-) great experience! 

Rosalba R.'s profile image
Rosalba R. 
on Birdeye

2 years ago

Everyone was very friendly , they answered the phone quickly and were able to answer my questions. They did not keep.transferring the call like other companies. Great staff! 

Amanda F.'s profile image
Amanda F. 
on Birdeye

2 years ago

Clear communication and smooth process from start to finish 

David G.'s profile image
David G. 
on Birdeye

2 years ago

Great experience 

Lowell F.'s profile image
Lowell F. 
on Birdeye

2 years ago

Process was completely painless 

Zewdu K.'s profile image
Zewdu K. 
on Birdeye

2 years ago

Everything went smoothly. My loan agent did a great till the last one week. In the last week, My loan was adjusted and that wasn’t updated in the system on time. I tried to contact my loan agent and didn’t responses timely. Before the last week, she responded timely and not sure what happened the last minute. That caused problems on preparing the closing documents. It caused pressure on a day or two before closing day. Everything else went smooth and PennyMac is a great place to do loan. 

Jerry R.'s profile image
Jerry R. 
on Birdeye

2 years ago

From start to finish the refinance was as easy as purchasing the home. Glad to have had the opportunity to work with the PennyMac team. 

Kevin S.'s profile image
Kevin S. 
on Birdeye

2 years ago

Overall my refinance was simple and easy . Very pleased with the staff and process. 

ANTHONY G.'s profile image
ANTHONY G. 
on Birdeye

2 years ago

I had a good experience from start to finish with my refinance. I did have one question that I could never get a clear answer on. I was interested in increasing my cash out amount at closing and I inquired several times with my loan officer (Shaun Riley) as well as with Brittany Jones and the 'My M.A.C. Team', but I was never able to get a clear response. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.