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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job!
Great service and communication
Awesome glad we did this
I really wanted to put good so something between okay and great would be more accurate.
Tynisha was fantastic I'm only sad because now I have no reason to call and talk to her now that our refinance is finished
Great service
Good customer service
Staff is not aligned as it relates to multiple facets of the refinance process, especially clear communication between departments (processing, credit review, loan officer, intra processing. Callers receive different answers to the same question every time the caller calls. If you call 5 processing agents and ask them all the same question, you will receive 5 different answers, so you won’t know what’s accurate. In most cases, neither of the 5 answers are accurate. The right hand doesn’t know what the left hand is doing. ... read more
Brittany was incredibly proactive in communicating current status and next steps, and highly responsive when we reached out with any questions. She was also generally friendly and a pleasure to work with.
PENNYMAC has a 4.5 star rating with 5,414 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.