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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Jerilyn M.'s profile image
Jerilyn M. 
on Birdeye

2 years ago

The process was so smooth, that I almost felt like we were missing something. Sandi did an amazing job at communicating each step as we went. By far, the best experience we've had! 

Jonathon D.'s profile image
Jonathon D. 
on Birdeye

2 years ago

Everything was fast and clear. Very easy and not stressful 

Philip C.'s profile image
Philip C. 
on Birdeye

2 years ago

Give stars. 

Rhonda G.'s profile image
Rhonda G. 
on Birdeye

2 years ago

It took almost 8 weeks to close on this refinance. I did not know that checks would be sent to me to pay creditors which caused delays in getting them paid before another payment was due. I wish they could have been paid via electronic payments and paid on time. 

Rodney N.'s profile image
Rodney N. 
on Birdeye

2 years ago

You ultimately did exactly what you told me you would do. I am well-pleased. 

Kristin D.'s profile image
Kristin D. 
on Birdeye

2 years ago

Sandi was awesome and very respectful of our situation (my husband and I working long hours and having very little free time). She made it quick and easy and was polite and friendly through a few challenges. We highly recommend her and we have always had a great experience with Pennymac. I do actually recommend Pennymac to friends and family often. We did have one major problem though, that had nothing to do PM or Sandi. The notary that was contracted to do the closing called us at the last second to try to reschedule the c... read more

Daphne P.'s profile image
Daphne P. 
on Birdeye

2 years ago

Excellent customer service and all questions were answered in a timely manner. 

Bryan O.'s profile image
Bryan O. 
on Birdeye

2 years ago

Everyone from start to finish made the experience wonderful. No stress and things went very smooth. 

KENNETH J.'s profile image
KENNETH J. 
on Birdeye

2 years ago

More clear explanation of what to expect in the funding process. Like when the creditors would be paid and when I would receive my payout. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.