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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
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Real easy. Communication was very good
I don't think it should have cost as much as it did to take on the original mortgage, I definitely do not think I got the best deal. I also do not believe that it should cost what it did to refinance with the same company that already had the title and paperwork. I feel very ripped off but ultimately we are where we need to be. Brittany Jones and her associates were professional and efficient.
Still trying to resolve problems
The answers of this survey are ONLY for my experience with Mrs. Brittany Jones. Very poor service and attitude since day one. Because of her and only because of her are my answers of this survey. I had a great experience with Mr. Carlos at the beginning of the process. He went the extra mile for me and answer all my questions but I did not have the same luck with Mrs. Jones. I do not want any friends or family member to get a bad experience of such an important process like I did with her.
Excellent communication from Austin Fendler in Loan processing. He was prompt and thorough in answering any questions or concerns throughout the loan process.
Overall an excellent experience
Over all I could not have asked for a better experience. Great job !!!!
Very efficient and timely
PENNYMAC has a 4.5 star rating with 5,404 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.