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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Victoria J.'s profile image
Victoria J. 
on Birdeye

2 years ago

Didifucucjcjckd 

Daniel M.'s profile image
Daniel M. 
on Birdeye

2 years ago

Real easy. Communication was very good 

JONAH C.'s profile image
JONAH C. 
on Birdeye

2 years ago

I don't think it should have cost as much as it did to take on the original mortgage, I definitely do not think I got the best deal. I also do not believe that it should cost what it did to refinance with the same company that already had the title and paperwork. I feel very ripped off but ultimately we are where we need to be. Brittany Jones and her associates were professional and efficient. 

Peter K.'s profile image
Peter K. 
on Birdeye

2 years ago

Still trying to resolve problems 

ANGELICA T.'s profile image
ANGELICA T. 
on Birdeye

2 years ago

The answers of this survey are ONLY for my experience with Mrs. Brittany Jones. Very poor service and attitude since day one. Because of her and only because of her are my answers of this survey. I had a great experience with Mr. Carlos at the beginning of the process. He went the extra mile for me and answer all my questions but I did not have the same luck with Mrs. Jones. I do not want any friends or family member to get a bad experience of such an important process like I did with her. 

James M.'s profile image
James M. 
on Birdeye

2 years ago

Excellent communication from Austin Fendler in Loan processing. He was prompt and thorough in answering any questions or concerns throughout the loan process. 

ROBERT K.'s profile image
ROBERT K. 
on Birdeye

2 years ago

Overall an excellent experience 

Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

Over all I could not have asked for a better experience. Great job !!!! 

ALISON L.'s profile image
ALISON L. 
on Birdeye

2 years ago

Very efficient and timely 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.