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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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The experience was great, very little to do but sign.
Once I finally got through on the phone line, the process was great and took less than one month. I was frustrated that you kept sending me emails to refinance and then it was impossible to get to a human being.
Quick and easy refi. Thanks!
Quick, efficient, and painless. Very satisfied with the entire process.
Great, easy process!
Positives: ease of application, convenience of the travel notary, interest rate, no request for documents for my refi, online correspondence using e-sign Negatives: delay or no direct response to my inquiries about the closing time appointment and status of documents to close; my name being misspelled on my return escrow check
The loan process took over a month longer than expected. I received several emails indicating I needed to take action regarding documents when in fact I had already done everything required. I received multiple (about 6) payoff demand statements in the mail. I was not paying flood insurance for the loan I refinanced (also a Pennymac loan), and I disagree with the requirement to purchase flood insurance for the refinance. I was notified very late in the process that flood insurance was needed.
Fast, easy process, with a great rate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.