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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The experience was great, very little to do but sign.
Quick and easy refi. Thanks!
Hello. #1 I felt that I was told initially that the closing cost would be zero. I did not write down my initial loan processors name. #2 docs were not ready because a mistake was found. For that I am happy about. #3 new signing day was set and the notary was not in possession of the new docs; and the notary company DID NOT CALL ME TO INFORM ME. Bad business!!
Mr Batten clearly explained the process from the very beginning. Everything occurred as expected. I am so very happy with all the prompt responses I received when I had questions on how things were proceeding. A very satisfied customer.
Great service and loan moved quickly
The loan process took over a month longer than expected. I received several emails indicating I needed to take action regarding documents when in fact I had already done everything required. I received multiple (about 6) payoff demand statements in the mail. I was not paying flood insurance for the loan I refinanced (also a Pennymac loan), and I disagree with the requirement to purchase flood insurance for the refinance. I was notified very late in the process that flood insurance was needed.
Very helpful. I was impressed how they were with me every step of the way. As a Veteran it's nice to have an establishment that actually cares and shows it.
The whole process went smoothly and explained.The entire team was great.
EASY AND FAST
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.