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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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Melissa C.'s profile image
Melissa C. 
6 years ago

The loan didn't close in the time I expected, it was WAY FASTER! BEST EXPERIENCE EVER!!! Please give Nick Hagan a raise because he truly deserves it! I never had to call PennyMac for a status update or to ask questions because he kept me informed through the entire process regardless if there was a status change or not. Phenomenal Nick!!!!!!! Thank you!!!!! 

PHILIP D.'s profile image
PHILIP D. 
6 years ago

Great service! 

CALEB T.'s profile image
CALEB T. 
6 years ago

Very simple and easy! 

JANIN E.'s profile image
JANIN E. 
6 years ago

Very happy with the service we received for refinancing. Had step by step instructions what was needed. Nathan who worked with us was great. If I had any questions he answered right away. Highly recommended. 

DAVID P.'s profile image
DAVID P. 
6 years ago

We feel that everything was explained clearly and actually from start to finish did not take as long as we originally thought it would. Great people. Would highly recommend. Thanks 

MICHAEL F.'s profile image
MICHAEL F. 
6 years ago

Very efficient and helpful, doing loan or even refi-loan paperwork is rarely fun but this went smooth, and was done fast 

LAUREN T.'s profile image
LAUREN T. 
6 years ago

Eveeryone was very professional and responsive to our needs and questions. 

Craig D.'s profile image
Craig D. 
6 years ago

When requesting the loan it was not explained to me that we were paying to buy points and no other options were presented to us. Nicholas would call at odd times to secure the opportunity to leave a message. When we could answer, he reciting the same message and was quick to try to hang up not asking if we we had any questions when we did to which he seemed annoyed. We had to reach out to Billy ourselves for questions. He then stopped calling and would just send emails. Very unprofessional. 

Chad M.'s profile image
Chad M. 
6 years ago

The consistent and professional communication from the PennyMac team was very appreciated. All members of the team were courteous and very patient with any questions I had while providing clear direct answers. I would definitely recommend PennyMac to my friends and family. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.