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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Percy C.'s profile image
Percy C. 
4 years ago

Great experience! 

James Carlson J.'s profile image
James Carlson J. 
4 years ago

My loan officer Nathan was well-informed, personable and communicated the process very well. Before I called Nathan I had a loan approval from another lender and I decided to try to get a matched offer from Penney mac, which is my current mortgage holder. Nathan quickly got me a better interest rate at my desired term with out PMI saving me 50K in total payments, which retained me as a current customer. I highly recommend Nathan and Penney Mac. 

Larry R.'s profile image
Larry R. 
4 years ago

very satisfied with PennyMac 

Matthew G.'s profile image
Matthew G. 
4 years ago

Thanks for all the help 

RICHARD G.'s profile image
RICHARD G. 
4 years ago

I am very happy with the rate and the speed to closing, so the end result was great. The issue was that when we got down to the last 2-3 weeks of closing, there was very little communication. Before that time, I would get a call back within 24 hours. So at the critical time when I was very concerned about having everything done in time, I was getting no information. I would email and leave messages and never hear back. Happy, but wish the last part had been more interactive. 

RAYMOND G.'s profile image
RAYMOND G. 
4 years ago

Nick's customer service in impeccable! He checked in with me, at least once per week. I have NEVER had anything but strictly professional and knowledgeable experiences with PennyMac. We are so thankful to do business with a company that knows their stuff. Again, THANK YOU NICK, for all of your help. Be Blessed! 

Josie M.'s profile image
Josie M. 
4 years ago

What made it great was, all of my questions was answered in a timely manner. And the process went very smoothly. Thanks for the penneymac team. 

Michael W.'s profile image
Michael W. 
4 years ago

NA 

Jason D.'s profile image
Jason D. 
4 years ago

Deion did a great job assisting with my refinance. I was very pleased. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.