PENNYMAC

Percy C. 

on Birdeye

6 years ago

Great experience! 

Philips J. 

on Birdeye

6 years ago

PennyMac more than met my expectations in my streamline refinance. They openly communicated a status of the process periodically without me asking. We did have a slight issue of closing due to the title company not sending documents to the closing official on the day of closing, but the PennyMac loan officer came through and expedited a solution effectively and we were able to still close on the same day. I literally did not have to do much of anything, but sign paperwork online. 

MICHAEL W. 

on Birdeye

6 years ago

Excellent seamless experience. Keep us informed at e every step . Return phone call and answer questions promptly 

James Carlson J. 

on Birdeye

6 years ago

My loan officer Nathan was well-informed, personable and communicated the process very well. Before I called Nathan I had a loan approval from another lender and I decided to try to get a matched offer from Penney mac, which is my current mortgage holder. Nathan quickly got me a better interest rate at my desired term with out PMI saving me 50K in total payments, which retained me as a current customer. I highly recommend Nathan and Penney Mac. 

Larry R. 

on Birdeye

6 years ago

very satisfied with PennyMac 

Matthew G. 

on Birdeye

6 years ago

Thanks for all the help 

RAYMOND G. 

on Birdeye

6 years ago

Nick's customer service in impeccable! He checked in with me, at least once per week. I have NEVER had anything but strictly professional and knowledgeable experiences with PennyMac. We are so thankful to do business with a company that knows their stuff. Again, THANK YOU NICK, for all of your help. Be Blessed! 

Michael W. 

on Birdeye

6 years ago

NA 

Jason D. 

on Birdeye

6 years ago

Deion did a great job assisting with my refinance. I was very pleased.