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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We always receive great customer service with Pennymac. Denny was friendly, helpful and easy to work with!
This was a simple refi. Minimum effort on both ends required and everything went as planned.
I applied online for refinancing and communication through the loan process was most appreciated.
There was little to no communication. I sent emails that went unanswered. Then I received an urgent email indicating no one could get in contact with me and I was at risk of not closing. I’ve been available but didn’t hear from anyone. My only contact with My’Esha was a call to schedule my closing date. If I had to do it over again, I would choose a different company. This was a terrible customer experience.
Thanks
Joe was very knowledgeable on this particular loan whereas other agents we’ve talked to in the past have been uninformed. He was super helpful and this was our third refi with pm and by far our best experience!👍🏻😎
Everything was quick an concise with knowledgeable and professional people.
do to 19 not all that good with informationon had to play phone tag a lot sone times 1 or2 days
Best re-fi experience ever!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,422 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.