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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The customer service provided to me by Zachary Teahan was outstanding.!
I have a great and easy experience in the refinance process of my property. I am completely satisfied with my rate and all the help from Penny Mac representatives to close the deal. Thanks,
Staff that I was working with during the process left. There was weeks without responses to questions I had as a result. Was just unfortunate timing I believe.
1. Took few weeks to get the correct Estimated Closing Cost after many phone calls (Matt) 2. Couldn't get a hold of Matt - phone message and email (Matt) 3. Unprofessional - felt don't care, no clear explanation, unwilling to help, rude and not taking any ownership 4. Incorrect Closing Doc - W-9 and USA Patriot Act Inf Form 5. 10 mins before Notary appointment, Carlton called and cancelled because you needed a copy of our tax return 6. Incorrect Funding instruction was given
Being able to go through this process from home and when it was convenient for us was a huge benefit.
The service provided was very professional.
Great experience!
Deon was kept me informed of what to expect and explained everything clearly.
I had a great experience. Very knowledgeable.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,422 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.