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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was seamless and the customer service was great.
If Sandi McMillin were allowed to handle the entire process things would have proceeded much smoother. All the confusion seemed to come from other sources. Sandi held everything together, I might have given up and gone with another company if not for her.
Sandi was a pleasure to work with. She was very responsive and always pleasant in our interactions. She answered all questions I had in a timely manner and would obtain documents requested of me if she was unable to provide them herself. Sandi contacted me regularly as promised so I didn’t have to worry about reaching out to her.
Marc and Erika made it a pleasant experience
Austin was very helpful and diligent in following up on what was needed.
Jon Paider and Bailey Greene were truly professional in every aspect of the loan process And made me feel comfortable and at ease from beginning to end. And I personally thank them both
The experience was as easy as possible. I loved the fact that Paul called me weekly, even if nothing were needed, just to check if I had any questions. Very proactive.
Been with Penny Mac for a long time. I am glad we were able to stay with them. Austin was great.
Our requests from the beginning were followed through to closing. We were assured all would go well & it did.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.