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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Sonia S.'s profile image
Sonia S. 
on Birdeye

2 years ago

The expectations were given early which meant when documents were actually requested I was able to have them ready when the time came. Sandi was always professional and friendly, she answered questions clearly so I did not feel any unease during any of the process. It was much quicker than I had anticipated as well. That was appreciated. 

Eugene C.'s profile image
Eugene C. 
on Birdeye

2 years ago

NO! NO NO NO NO 

Deborah K.'s profile image
Deborah K. 
on Birdeye

2 years ago

Sandi and Alex were very professional in handling my experience. They were friendly, caring, they listened, they explained procedures, answered my many questions and were patient. One can sum it up in a very short statement. They were world class associates! I thank them both. 

Gloria R.'s profile image
Gloria R. 
on Birdeye

2 years ago

I’m not going to devote my time to this. 

BARRY S.'s profile image
BARRY S. 
on Birdeye

2 years ago

Good experience with Penny Mac. Things went smoothly. 

James Cavanaugh J.'s profile image
James Cavanaugh J. 
on Birdeye

2 years ago

Great communication by phone and email. Everyone involved courteous and helpful. 

Tyler S.'s profile image
Tyler S. 
on Birdeye

2 years ago

We had a great experience because things were explained to me in a way that I could understand and if I asked a question it was answered. I wasn't treated like I didn't have a clue. They took the time to explain to me in a way I understood it all. It was done very quickly and they made it very easy. Great job! 

Tanya W.'s profile image
Tanya W. 
on Birdeye

2 years ago

Always ready to provide the information I needed 

Jacob T.'s profile image
Jacob T. 
on Birdeye

2 years ago

Everyone was very helpful!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.