PENNYMAC

Amir B. 

on Birdeye

4 years ago

Great customer service and great website 

William C A. 

on Birdeye

4 years ago

We closed within 30 days just as you had told us. With each step you called, texted or emailed and explained what the next step would be and what to expect. Everything went seamless. Thank you 

Jeffrey S. 

on Birdeye

4 years ago

Our requests from the beginning were followed through to closing. We were assured all would go well & it did. 

Debbie G. 

on Birdeye

4 years ago

No I what not 

Kyle L. 

on Birdeye

4 years ago

Wvwrything went smoothly. 

Cheryl H. 

on Birdeye

4 years ago

Thank you for assisting me in the newest loan with Penny Mac. 

Scott S. 

on Birdeye

4 years ago

Dasha was great to work with & very friendly. She was persistent even when we were playing phone tag a couple times because i missed her calls. She stayed on top of the process for me & answered all my questions & concerns. I would also like to thank Warren Wilkins for all his help in this. He was amazing in making the process very smooth for me. He handled it all & even when i was worried about things he reassured me that it would all work out & that helped to ease my mind a great deal. He was fantastic to work with & when... read more

Anderson B. 

on Birdeye

4 years ago

Better communication, timely replies, actually being able to talk to elycia and Veronica. If the people who answered the phone actually knew the answer and/or took the time to get the correct answer. 

Walter S. 

on Birdeye

4 years ago

The process was very easy and complete. I made changes along the way and was always received and processed immediately with expected results. Spoke with a number of representatives along the way and always received accurate, professional and accurate responses, and in a very timely fashion. Happy with the process. Thanks