PENNYMAC

Victor l. 

on Birdeye

6 years ago

30 minutes prior to the time I was to sign the docs, I received word from the notary that the docs were not available. This happened on two different occasions. The title company discovered a small lien on the title that they hadn't discovered before. Waiting until the last minute to advise me created delay in signing, as well as creating a great deal of anxiety for us. Mr. Smith did a good job under the circumstances. 

Henry C. 

on Birdeye

6 years ago

To many people involved with different information. It would have been easier just dealing with one loan officer. 

MICHAEL C. 

on Birdeye

6 years ago

The entire process was amazing! Thank you! 

JAMES M. 

on Birdeye

6 years ago

Well done! 

James D. 

on Birdeye

6 years ago

The process was easy but took longer than expected. I think it would help to make contact with the applicant weekly to communicate status and to help him/her understand your concern for them. 

David E. 

on Birdeye

6 years ago

Best Ever! 

ROBERT S. 

on Birdeye

6 years ago

Great experience. Everything was clearly explained and done in a timely manner. 

Ernest R. 

on Birdeye

6 years ago

The reason we went with this company was because we were already with them. It made the process easier for us then with another company. The refinance rates that we were able to lock into appeared to be what was expected. Everything went fine with the exception of the getting the riight actual moragage payment. It was clearly pointed out and supported by documentation that I was 100% service connected disable. My property taxes would be exempt and my motgage payment would reflect payment. 

SUZANNE R. 

on Birdeye

6 years ago

The process was efficient and clear.