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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good communication from start to close. Would highly recommend.
Everyone at PennyMac was very responsive and helpful. We had our application reviewed immediately and we closed much sooner than I even expected. I very much appreciate the timeliness and professionalism especially during this interesting time in our world. It was a pleasure doing business with PennyMac.
I have had very good experiences with PennyMac...first, when my loan was bought by them the process was smooth and I was kept informed on what to expect. Most recently I refinanced the loan and overall it went smoothly with one exception that needed to be ironed out. While that was going on, the closing date was changed several times and I felt the communication got a little lost. Overall, I would recommend PennyMac (which I have) to family and friends.
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Our ReFi experience with PennyMac was an easy and simple process. Any and all phone communications were handled promptly and agents are professional and pleasant to work with. From start to finish it was a quick and pleasant experience. Highly recommend PennyMac to anyone.
Great to work with!
Faster response times. Correct address for my property. Not calling to schedule appraisal three times when you already appraised it. Not getting appraisal report in a timely fashion. Three months to close seemed much. Overall poor experience
Great customer service and professionalism!
As soon as I showed interest in refinancing my home with PennyMac, I was contacted by the loan specialist and from there on things went fairly smooth. There was one hiccup, but that was resolved and things got back on tract and I signed with the Notary the next week. I appreciate everyone that was involved in my refinance.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.