PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
Select a rating
FRANCIS Berridge S.'s profile image
FRANCIS Berridge S. 
6 years ago

Good communication from start to close. Would highly recommend. 

William S.'s profile image
William S. 
6 years ago

Everyone at PennyMac was very responsive and helpful. We had our application reviewed immediately and we closed much sooner than I even expected. I very much appreciate the timeliness and professionalism especially during this interesting time in our world. It was a pleasure doing business with PennyMac. 

JOHN L.'s profile image
JOHN L. 
6 years ago

I have had very good experiences with PennyMac...first, when my loan was bought by them the process was smooth and I was kept informed on what to expect. Most recently I refinanced the loan and overall it went smoothly with one exception that needed to be ironed out. While that was going on, the closing date was changed several times and I felt the communication got a little lost. Overall, I would recommend PennyMac (which I have) to family and friends. 

Donna D.'s profile image
Donna D. 
6 years ago

ok 

ROBERT K.'s profile image
ROBERT K. 
6 years ago

Our ReFi experience with PennyMac was an easy and simple process. Any and all phone communications were handled promptly and agents are professional and pleasant to work with. From start to finish it was a quick and pleasant experience. Highly recommend PennyMac to anyone. 

WADE K.'s profile image
WADE K. 
6 years ago

Great to work with! 

JOSEPH K.'s profile image
JOSEPH K. 
6 years ago

Faster response times. Correct address for my property. Not calling to schedule appraisal three times when you already appraised it. Not getting appraisal report in a timely fashion. Three months to close seemed much. Overall poor experience 

ANTHONY C.'s profile image
ANTHONY C. 
6 years ago

Great customer service and professionalism! 

LISA M.'s profile image
LISA M. 
6 years ago

As soon as I showed interest in refinancing my home with PennyMac, I was contacted by the loan specialist and from there on things went fairly smooth. There was one hiccup, but that was resolved and things got back on tract and I signed with the Notary the next week. I appreciate everyone that was involved in my refinance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.