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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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WADE K.'s profile image
WADE K. 
4 years ago

Great to work with! 

LISA M.'s profile image
LISA M. 
4 years ago

As soon as I showed interest in refinancing my home with PennyMac, I was contacted by the loan specialist and from there on things went fairly smooth. There was one hiccup, but that was resolved and things got back on tract and I signed with the Notary the next week. I appreciate everyone that was involved in my refinance. 

RICHARD G.'s profile image
RICHARD G. 
4 years ago

Communicate, communicate, communicat... 

ROBERT L.'s profile image
ROBERT L. 
4 years ago

Overall experience was and is great. I always look forward to having a great company maintaining my loan looking out for my best interest. I'm so pleased and so glad I'm in the same company that has your back . You guys are great and keep up the great work to make people's lives better and easier. 

JORGE R.'s profile image
JORGE R. 
4 years ago

Loan process was very easy and on time. Very happy with the service that Pennymac offered . Simple and easy. 

Christopher R.'s profile image
Christopher R. 
4 years ago

Financing through PennyMac has always been a beautiful experience for me. 

Antonio G.'s profile image
Antonio G. 
4 years ago

Your website could be friendlier. I could never tell where I stood in the process when visiting the site. 

DANIEL H.'s profile image
DANIEL H. 
4 years ago

Easy process, professional guidance. 

Dustin B.'s profile image
Dustin B. 
4 years ago

My only complaint is that our original loan is with PennyMac and our Re-Fi is also with PennyMac. The 2 departments don’t communicate because our lending officer said not to make our June payment, but I got a call from collections department asking me to make a payment. It makes me uneasy knowing that I might have to fight to get any negative information removed from my credit report if a late payment is reported even though I was told by at least 3 or 4 people not to make the payment. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.