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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Albert Walter I.'s profile image
Albert Walter I. 
on Birdeye

2 years ago

My experience with Latasha was great. She was there to help when others were not able too or when they were too busy to communicate with. She was more than willing to send out emails to managers to get them to respond in a timely manner. 

Alexis M.'s profile image
Alexis M. 
on Birdeye

2 years ago

I was well taken cared of with Marc. I have felt used before in the refinance process… however Marc was clear, patient and understanding. 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

2 years ago

Pennymac is organized, and efficient. the process went smoothly. 

JANET W.'s profile image
JANET W. 
on Birdeye

2 years ago

Sandi was extremely helpful and professional! 

Brian R.'s profile image
Brian R. 
on Birdeye

2 years ago

John Kim and Paul Fryer were VERY knowledgeable and helpful throughout the entire loan application/approval process. I have zero negative testimonials to report and am one very happy customer! 

Wayne H.'s profile image
Wayne H. 
on Birdeye

2 years ago

Justin was very helpful 

Randy Shetter J.'s profile image
Randy Shetter J. 
on Birdeye

2 years ago

The cash out time frame 

Christopher W.'s profile image
Christopher W. 
on Birdeye

2 years ago

Brittany was awesome! She called me every Monday until my loan closed and always told me what to expect next. She is an awesome representative for your company. 

DYLAN S.'s profile image
DYLAN S. 
on Birdeye

2 years ago

A review of my file will show that I have been trying to refinance since January 2022. I had already gone through the application process once and was, I guess, forgotten about? Then, 2 months later you guys reached out again and started a whole new application process with a different agent than I spoke with the last time. Derrek was great in getting my application started and on to the next step. Justin was nothing short of amazing with all the help and communication he provided. Now the real issue I have is that I was sup... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.