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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was easy to get a hold of if needed, I was updated on the process and everything g was clearly explained to me. Such an easy process!
Carlton and Albert were fantastic to work with. Both were professional, helpful, and knowledgeable about the IRRL VA Loan program. From start to close was only a few weeks, everything was done online, and each step was clearly communicated to me throughout the way to make sure everything was on track.
Loan officer Nick Bonifacio did a terrible job. His communication is utterly terrible. I made it clear there was to be no cash to close during the entire process. Sure enough once the closing documents were drafted Nick had $3000+ cash to close. I emailed him through your secure messages where you can verify that he said he fixed it. Sure enough he did not get it fixed. The notary showed up and the cash to close was still there. Nick could not be reached and never returned calls....
Thank you Drew!
got the job done
There were a few hiccups in communication in the beginning but once I was introduced to Ms. My'Esha Allen, she promptly and professionally addressed my concerns. She communicated with her superior and single handedly rectified the entire situation. Without the help of Ms. Allen this review would not have been glowing. She is definitely a jewel of Penny Mac and shines a great light on them! Thank you, Davion M. Bolden
There was nothing exceptional or that stood out about the overall service.
It was the first time refinancing and your team made it clear easy and simple. I kind of stumbled into it just seeing what if anything I could do, and have made out saving some money each month, so thank you!
Getting done in a timely matter.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.