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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was easy to get a hold of if needed, I was updated on the process and everything g was clearly explained to me. Such an easy process!
Loan officer Nick Bonifacio did a terrible job. His communication is utterly terrible. I made it clear there was to be no cash to close during the entire process. Sure enough once the closing documents were drafted Nick had $3000+ cash to close. I emailed him through your secure messages where you can verify that he said he fixed it. Sure enough he did not get it fixed. The notary showed up and the cash to close was still there. Nick could not be reached and never returned calls....
Julian McCaskill was a pleasure to work with. Regular and consistent communication.
got the job done
It wa s great !!!
Drew was an awesome and his communication was clear and concise. He went above and beyond to get us the lowest possible rate for our refinance 3.125% which we are super grateful for. Our closing was smooth and all the paperwork reflected the right numbers! Drew is someone I would trust to manage my home loans and refinances in the future. He is knowledgeable and the process was painless. Thank you Drew!
There was nothing exceptional or that stood out about the overall service.
:)
It was the first time refinancing and your team made it clear easy and simple. I kind of stumbled into it just seeing what if anything I could do, and have made out saving some money each month, so thank you!
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.