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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From the time I started to closing it was great with only one question and that was answered quickly.
Knowledgeable staff and great customer service. I would recommend PennyMac loan services to friends and family.
Great service
Great experience! Staff is very knowledgeable and courteous. Great team work
I was updated daily and my rates where actually less that what was predicted. Professionals of the highest levels.
Having a single contact that I could talk with would have been great. Every time I called the 800#. I would get a different person and have to explain everything or wait for the person to review the file. It was very difficult to get ahold of someone specific, when you need to ask a question. When I left a message, I probably received a return call 1/2 the time, and usually not very quickly. We would be asked to send something in, would do it, then still be asked again. Lots of repeats
Nicholas was very responsive, he returned emails within minutes. During the closing I asked if he could call me to answer questions I had and he called less than a minute later. Greatly appreciate his availability and customer service.
Professional service
Very good
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.