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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The representative had little to no knowledge of the product. Did not do the researched asked from us. Did not follow through with several requests we made. Attempted to blame the client for their mistakes which led to us having to close twice. Was not an effective communicator and was at time combative. As far as the last point I did loose my temper based on the on going issues so I can understand the mounting frustrations by the representative.
Received all information concerning my loan, all questions were answered, was not stressful as some other companies. Closed within the time limit that was mention.
The overall experience was smooth and efficient
NOne
Being able to do everything touch less during Covid-19
Everyone I dealt with was very helpful an proficient. I was able to call in and get answers pretty quickly. Thanks.
The process was quick and efficient.
Smart, knowledgeable agents. Nice job overall
Mike was so helpful, quick to respond, and easy to talk to. He made me feel comfortable during the whole process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.