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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire MAC team, and most especially Sara Olsen, were absolutely fantastic !! I sincerely appreciated the weekly phone calls from Sara, keeping me apprised on the progress of my loan and answering any of my questions and addressing any concerns I had. The weekly phone calls and updates added a very personal touch to the process and it was something I truly appreciated. KUDO's to the entire MAC team and my personal rep Sara, she was a true gem !!!
N/a
Nick was very proactive and consistent in communicatin requests and expectations, and updating me in the process. Plus he was just nice to deal with
.
prompt communication
It all started with a call to PennyMac regarding my form 1098. The customer service rep assisted me with that and then asked if I would consider a refi of my mortgage. I agreed and was turned over to Brian Dutt to handle the application process. Once completed, Nick Batten handled the escrow process. EVERYONE was prompt in handling the tasks and very communicative throughout the process.
Courteous people with knowledge of the housing market. Help me to knock-off 6 years of the term of my loan. Thank you again. PennyMac
From the beginning with Jesse Corral who answered my questions and explained the refinance procedures to Sara Olsen who kept me informed of how loan was proceeding, requested documents and checked in with me weekly by phone--loan process went quickly. Thank you.
Thank You for all your help.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.